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  • Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
  • You will receive a notification once your order has been shipped.
  • After the order has been paid, the warehouse needs 5-7 days to process your order. We will ship your order via Express shipping companies. Order arrival time is between 10-25 days.
  • In most cases, the packages will be delivered within the estimated time given. However, the actual delivery may be affected because of airline, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
  • If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 30 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 30 days of the order date.
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